Privacy Policy

Last updated: January 29, 2026

1) Who we are

This Site is operated under the name MISWAQE by an individual (sole operator).
Website: miswaqe.com
Contact email: support@miswaqe.com
Optional business address: If you require a postal address for formal correspondence, please contact us by email.

2) What information we collect

A) Information you provide

• Order and checkout details: name, billing/shipping address, email address, phone number (if provided), and order notes.
• Customer support: information you include when you contact us (e.g., email content and order references).

B) Payment information (WooPayments, Apple Pay, Google Pay)

Payments on our Site are processed through WooPayments (a payment service provided by Automattic / WooCommerce) and its payment partners. Depending on your payment method, Apple Pay or Google Pay may also be involved.

• We do not store full card details on our servers.
• Payment providers process payment details to complete the transaction, prevent fraud, handle disputes/chargebacks, and comply with legal requirements.
• We may receive limited payment-related information such as payment status, partial card details (e.g., last 4 digits), card brand, and transaction identifiers.

C) Automatically collected information

• Device and usage data: IP address, browser type, device identifiers, pages visited, time spent, and referral source.
• Cookies and similar technologies used for essential site functions (cart/checkout), performance, and security.

3) How we use your information

We use personal data to:

• Process and fulfill orders (including pre-orders), send confirmations, and provide updates.
• Provide customer support and respond to questions, cancellations, or refund requests.
• Prevent fraud and secure our Site, including detecting and preventing unauthorized transactions.
• Improve the Site and customer experience (for example, by understanding how customers use our pages).
• Comply with legal obligations such as consumer protection, accounting, and tax requirements (where applicable).

4) Legal bases for processing (UK/EEA)

If you are in the UK/EEA, we process your personal data under these legal bases:

• Contract: to provide products/services you purchase from us.
• Legitimate interests: to operate the Site, prevent fraud, maintain security, and improve our services.
• Legal obligation: to keep records and comply with applicable laws.
• Consent: for optional cookies/marketing where required (you can withdraw consent anytime).

5) Who we share your information with

We share data only with service providers where necessary to operate the Site, including:

• WooCommerce / WordPress (store platform functionality and order management).
• WooPayments and its payment partners (payment processing, fraud prevention, disputes/chargebacks, compliance).
• Apple Pay / Apple and Google Pay / Google (when you choose those payment methods) as part of tokenized payment processing.
• Shipping and logistics providers (to deliver your order).
• Analytics providers (only if enabled) to understand site performance and usage.
• Professional advisers (e.g., accountants or legal advisers) where necessary.

6) International transfers

Your data may be processed outside your country (for example, where service providers operate globally). Where required, we rely on appropriate safeguards such as standard contractual clauses or equivalent legal mechanisms.

7) Data retention

We keep personal data only as long as necessary for the purposes described in this policy, including to fulfill orders, provide support, maintain business records, comply with legal obligations, and resolve disputes.

8) Your rights

Depending on your location, you may have rights to:

• Request access to personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data (where applicable).
• Object to or restrict certain processing (where applicable).
• Request portability of your data (where applicable).
• Withdraw consent (where processing is based on consent).

To exercise your rights, contact support@miswaqe.com. We may need to verify your identity before fulfilling your request.

9) Cookies

We use cookies and similar technologies. Some cookies are essential for features like cart and checkout. Others may be used for analytics or marketing if enabled.

• You can manage cookies using your browser settings.
• If you use a cookie consent tool, you can adjust preferences there.

10) Marketing communications

If you opt in to receive updates, we may send emails about MISWAQE, product updates, or launches. You can unsubscribe anytime using the unsubscribe link (if provided) or by contacting support@miswaqe.com.

11) Security

We take reasonable measures to protect your information, including secure payment processing through WooPayments and limiting access to personal data. However, no method of transmission over the internet is 100% secure.

12) Children’s privacy

The Site is not intended for children and we do not knowingly collect personal data from children. If you believe a child has provided personal data, please contact us so we can delete it.

13) Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date.

14) Contact

For privacy questions or requests, contact:
Email: support@miswaqe.com
Operator: MISWAQE (sole operator)