Refund Policy

Last updated: January 29, 2026

1) Pre-Order Refunds

Products offered on a pre-order basis are fully refundable at any time before the order is shipped.

• You may cancel your pre-order for any reason prior to shipping.
• To request a cancellation or refund, contact us at support@miswaqe.com.
• Approved refunds will be processed to the original payment method.

2) After an Order Has Shipped

Once an order has shipped, refunds are handled in accordance with applicable consumer protection laws and depend on the condition of the returned item.

• Items must be unused and returned in their original condition where a return is permitted.
• Return shipping costs may be the responsibility of the customer, unless otherwise required by law.

3) Refund Processing Time

Once a refund is approved:

• We will process the refund promptly.
• Funds may take several business days to appear, depending on your payment provider or bank.

4) Payment Methods

Refunds are issued via the original payment method used at checkout, including card payments, Apple Pay, or Google Pay, where applicable.

We do not issue refunds to alternative payment methods.

5) Exceptions

Certain circumstances may limit or prevent a refund, including:

• Items returned in used or damaged condition (where returns are permitted).
• Requests made after applicable legal return periods have expired.

6) Contact

For refund or cancellation requests, contact:
Email: support@miswaqe.com
Operator: MISWAQE (sole operator)